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FAQs

What are your prices?

The prices depend on your order quantity. Our authorized distributors have the right to set the pricing in their distribution areas.

Do you have a minimum order quantity?

We offer two kinds of products to the customers: products with our logo CLENP, and OEM products. For the former one, the MOQ is 1pc; for the latter one, the MOQ is 100pcs.

What is the average lead time?

≤200pcs: 7-10 days
200-500pcs: 10-15 days

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What is the product warranty?

Two years warranty for free replacement.